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Post From: Not getting realtime data

[2021-03-03 23:15:24] Link To Thread - Link To Post [Go To First Post]
User665108 - Posts: 11
I am AMP customer and first time trying to get setup with Sierra chart with order routing from AMP. I have paid 46$ and could connect to data feed and it shows green DF:7613. However when i try to access F.US.EPH21 or any other data it shows old data and does not move. I have done emergency data activation and then paid for realtime data. I am not saure emergency activation is causing the issue. I am totally confused now. WIll I be able to trade using Sierra charts keeping AMP futures as my broker? Please fix the issue asap. Triggering next historical data download in queue. \| 2021-03-03 14:06:37.247 HD Request # 146 \| Downloading Intraday chart data for DECL-NYSE to the file DECL-NYSE.scid. Service: statscalc \| 2021-03-03 14:06:37.247 HD Request # 146 \| Download start date-time: 2021-03-03 14:06:21.000000. File last date-time: 2021-03-03 14:06:21.211000 \| 2021-03-03 14:06:37.248 HD Request # 146 \| Using server: ds12.sierracharts.com port 10149 \| 2021-03-03 14:06:37.248 Socket (8) \| Creating socket. \| 2021-03-03 14:06:37.248 Socket (8) \| New receive buffer size: 5242880 \| 2021-03-03 14:06:37.248 Socket (8) \| Connecting to IP: 204.15.197.14. \| 2021-03-03 14:06:37.248 Socket (7) \| Socket gracefully closed by remote side. \| 2021-03-03 14:06:37.324 Socket (7) \| Closed. \| 2021-03-03 14:06:37.324 HD Request # 146 \| Setting DTC encoding to Binary VLS \| 2021-03-03 14:06:37.429 HD Request # 146 \| Sending historical data logon request message. \| 2021-03-03 14:06:37.429 HD Request # 146 \| Requesting Intraday data. Start date-time: 2021-03-03 14:06:21. Record interval: 0. Symbol: DECL-NYSE \| 2021-03-03 14:06:37.503 HD Request # 146 \| Decompressing data. \| 2021-03-03 14:06:37.579 HD Request # 146 \| Receiving Intraday data for DECL-NYSE starting at 2021-03-03 14:06:21.000000 \| 2021-03-03 14:06:37.580 Socket (8) \| CloseSocket call. \| 2021-03-03 14:06:37.580 Socket (8) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-03 14:06:37.580 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-03-03 14:06:37.580 Historical data download thread signaled to stop. \| 2021-03-03 14:06:37.580 HD Request # 146 \| Timestamp of first Intraday data file record written: 2021-03-03 14:06:22.000000 \| 2021-03-03 14:06:37.580 HD Request # 146 \| Received 14 records from 2021-03-03 14:06:21.000000 to 2021-03-03 14:06:34.000000 (13.0 seconds) and wrote 13 records for DECL-NYSE \| 2021-03-03 14:06:37.580 HD Request # 146 \| Add time&sales data \| Remembered last file record date-time: 2021-03-03 22:06:34.000000 \| 2021-03-03 14:06:37.580 Added 9 Time and Sales records to Intraday data file for DECL-NYSE after download. \| 2021-03-03 14:06:37.581 HD Request # 146 \| Completion time: 0s \| 2021-03-03 14:06:37.581 HD Request # 146 \| Intraday data download complete for DECL-NYSE. Unique request ID: 97 \| 2021-03-03 14:06:37.581 Removing historical data download ID 97. \| 2021-03-03 14:06:37.581 Real-time Intraday chart data file updates started for DECL-NYSE \| 2021-03-03 14:06:37.581 Intraday chart data file opened for DECL-NYSE \| 2021-03-03 14:06:37.581 HD Request # 146 \| Enabling Intraday chart updating for symbol. \| 2021-03-03 14:06:37.581 Triggering next historical data download in queue. \| 2021-03-03 14:06:37.581 HD Request # 147 \| Downloading Intraday chart data for ADV-NYSE to the file ADV-NYSE.scid. Service: statscalc \| 2021-03-03 14:06:37.581 HD Request # 147 \| Download start date-time: 2021-03-03 14:06:21.000000. File last date-time: 2021-03-03 14:06:21.211000 \| 2021-03-03 14:06:37.581 HD Request # 147 \| Using server: ds4.sierracharts.com port 10150 \| 2021-03-03 14:06:37.581 Socket (7) \| Creating socket. \| 2021-03-03 14:06:37.581 Socket (7) \| New receive buffer size: 5242880 \| 2021-03-03 14:06:37.581 Socket (7) \| Connecting to IP: 192.81.56.146. \| 2021-03-03 14:06:37.581 Socket (8) \| Socket gracefully closed by remote side. \| 2021-03-03 14:06:37.661 Socket (8) \| Closed. \| 2021-03-03 14:06:37.661 HD Request # 147 \| Setting DTC encoding to Binary VLS \| 2021-03-03 14:06:37.747 HD Request # 147 \| Sending historical data logon request message. \| 2021-03-03 14:06:37.747 HD Request # 147 \| Requesting Intraday data. Start date-time: 2021-03-03 14:06:21. Record interval: 0. Symbol: ADV-NYSE \| 2021-03-03 14:06:37.823 HD Request # 147 \| Decompressing data. \| 2021-03-03 14:06:37.907 HD Request # 147 \| Receiving Intraday data for ADV-NYSE starting at 2021-03-03 14:06:21.000000 \| 2021-03-03 14:06:37.907 Socket (7) \| CloseSocket call. \| 2021-03-03 14:06:37.907 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-03 14:06:37.907 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-03-03 14:06:37.907 Historical data download thread signaled to stop. \| 2021-03-03 14:06:37.907 HD Request # 147 \| Timestamp of first Intraday data file record written: 2021-03-03 14:06:22.000000 \| 2021-03-03 14:06:37.907 HD Request # 147 \| Received 16 records from 2021-03-03 14:06:21.000000 to 2021-03-03 14:06:36.000000 (15.0 seconds) and wrote 15 records for ADV-NYSE \| 2021-03-03 14:06:37.908 HD Request # 147 \| Add time&sales data \| Remembered last file record date-time: 2021-03-03 22:06:36.000000 \| 2021-03-03 14:06:37.908 Added 2 Time and Sales records to Intraday data file for ADV-NYSE after download. \| 2021-03-03 14:06:37.908 HD Request # 147 \| Completion time: 0s \| 2021-03-03 14:06:37.908 HD Request # 147 \| Intraday data download complete for ADV-NYSE. Unique request ID: 98 \| 2021-03-03 14:06:37.908 Removing historical data download ID 98. \| 2021-03-03 14:06:37.908 Real-time Intraday chart data file updates started for ADV-NYSE \| 2021-03-03 14:06:37.908 Intraday chart data file opened for ADV-NYSE \| 2021-03-03 14:06:37.908 HD Request # 147 \| Enabling Intraday chart updating for symbol. \| 2021-03-03 14:06:37.908 Triggering next historical data download in queue. \| 2021-03-03 14:06:37.908 No download requests in the queue to start downloads for. \| 2021-03-03 14:06:37.908 Socket (7) \| Socket gracefully closed by remote side. \| 2021-03-03 14:06:37.986 Socket (7) \| Closed. \| 2021-03-03 14:06:37.986 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 33572 \| 2021-03-03 14:06:39.448 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid. Thread ID: 33572 \| 2021-03-03 14:06:39.449 Opened cached Intraday file: C:\SierraChart\Data\DECL-NYSE.scid. Thread ID: 33572 \| 2021-03-03 14:06:39.449 Opened cached Intraday file: C:\SierraChart\Data\ADV-NYSE.scid. Thread ID: 33572 \| 2021-03-03 14:06:39.449 CQG WebSocket socket (2) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-03-03 14:07:09.412 CQG WebSocket socket (2) \| Closed. \| 2021-03-03 14:07:09.412 DTC Client socket (5) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-03-03 14:07:09.412 DTC Client socket (5) \| Closed. \| 2021-03-03 14:07:09.412 CQG WebSocket socket (2) \| Deleting network socket now after delay. \| 2021-03-03 14:07:39.416 DTC Client socket (5) \| Deleting network socket now after delay. \| 2021-03-03 14:07:39.416 CQG WebSocket socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-03-03 14:08:39.427 CQG WebSocket socket (1) \| Closed. \| 2021-03-03 14:08:39.427 DTC Client socket (3) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-03-03 14:08:39.427 DTC Client socket (3) \| Closed. \| 2021-03-03 14:08:39.427 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2021-03-03 14:09:09.430 DTC Client socket (3) \| Deleting network socket now after delay. \| 2021-03-03 14:09:09.430