Support Board

Date/Time: Thu, 02 May 2024 02:02:39 +0000

Post From: Unable to open 3 sub-instances through Transact/Infinity today

[2021-03-03 23:13:56] Link To Thread - Link To Post [Go To First Post]
emom - Posts: 6
1. I have simulated live and live real-time data through Transact/Infinity but cannot get the multiple instances that I have been using to open. I have entered the email address requested on Main instance, while the sub-instance is grayed out and will not open. What happened from yesterday to today? 2. Also, I have read that billing through Transact/Infinity will be discontinued(?) sometime March/April. If true, I will need to enroll in a package that allows for: a. 3 sub-instances plus the Main chart trading with the DOM, and third-party purchased indicators from Microquant/Basecamptrading.com b. two sessions open ie, a Live Simulated and Live real-time futures program on two computers c. futures datafeeds for ES-GC-6E-CL-ZB. d. If there is a bonus datafeed for stocks/options, I would consider that too. Thanks. Btw, if your Sales department needs to contact me, please do so from a US number or by email. An international number masquerading as a Sierrachart representative attempted to contact me and my phone service rejects international calls. I don't know if this was spam, but was treated as such.