Support Board

Date/Time: Sun, 05 May 2024 22:03:29 +0000

Post From: Changing from package 5 to package 12...

[2021-03-03 22:44:47] Link To Thread - Link To Post [Go To First Post]
homestar - Posts: 21
I found my answer under "Self Help" >> "Features and Performance" >> "I have just paid for a Service Package and I do not have Numbers Bars or TPO Profile Charts". Here are the relevant quotes: - The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. - There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. So in conclusion, users wishing to change their package may do so freely.