Support Board

Date/Time: Thu, 02 May 2024 00:06:39 +0000

Post From: Trying to connect to new instance

[2021-03-03 21:12:09] Link To Thread - Link To Post [Go To First Post]
gmorgan111 - Posts: 121
I am in the process of setting up sierra charts on another computer. I have downloaded the program and downloaded the Data files from the first instance I have been using for years. When I start Sierra Charts It will not connect. I get a connection error message CQG WebAPI Logon unsuccessful. I entered CQG WebAPI trading in the Current Selected Service and username and password although I do not remember the password and may have the wrong one so if that is the problem i need to find out how to change my password. I would appreciate your help Thanks