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Date/Time: Mon, 29 Apr 2024 04:39:48 +0000



Post From: Translation to current service not working

[2021-03-02 23:39:55]
User612901 - Posts: 25
Hi
- Following the recent TT problems , I have just switched to CQG.
- I have set my CQG password, signed end user agreement.
- am trying to follow instructions to Translate Symbols to current Service, but get a 2 messages

- first says "Symbol is unknown. Click symbol for more information. Realtime data for instrument F.US.MGC (corresponding to ID=3) are not allowed.

- second says "Download failed. Error downloading historic intraday data for F.US.MGCJ21. End of Day data is not allowed for given data type. Result=103, NumQuotes=0"

Please advise what needs to be done to allow receive symbol information.

thanks