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Date/Time: Thu, 02 May 2024 13:17:08 +0000



Post From: CQG Symbols problem

[2021-03-02 00:19:02]
Sierra Chart Engineering - Posts: 104368
The problem here is that you have been using the Denali Exchange Data Feed but it did not renew due to an insufficient balance. We have changed your package to 11 which now includes that data feed and you need to add credit here to cover the cost of exchange fees:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

And then you need to activate the exchange you want here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

Once that is done you will be all set. Disregard any other information in this thread related to CQG market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-02 00:19:17