Support Board

Date/Time: Fri, 03 May 2024 11:56:46 +0000

Post From: Charged Twice

[2021-03-01 21:30:08] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
We do not know what the $23.00 you are referencing. But your Sierra Chart Exchange Data Feed did not renew, which means that your U.S. Equities data feed is no longer in real-time. In order to get these back, you would need to have a total of $35.40 in your account to cover the costs ($25.00 + $10.40 = $35.40). Once you have enough funds in your account, then you can renew the services from this page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing