Support Board

Date/Time: Mon, 29 Apr 2024 09:48:35 +0000

Post From: cme data

[2021-03-01 21:24:47] Link To Thread - Link To Post [Go To First Post]
User415553 - Posts: 13
thank you for your response. i activated the service package and the exchange data. my account panel says the following: "Your Sierra Chart account has a trading account for the SC Order Routing service and your Sierra Chart services balance is below 5 USD. To continue to have access to the service to pay for order fills, you need to add additional credit to your account. You will need to make a payment of 21 USD." i am not sure why this is i thought i need to do the CQG order routing with amp from now on, isnt that what all this switching that i am doing now is all about? is something not set up correctly? i want to apologize if i am taking up too much of your time. i am aware i do not pay you enough for this. i hope this is ok, if you cannot support my requests, i understand. thank you for your time Date Time Of Last Edit: 2021-03-01 22:03:12