Support Board

Date/Time: Thu, 02 May 2024 00:25:45 +0000

Post From: Equities data is wrong/delayed even though its live streaming

[2021-03-01 17:46:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
Are you connected to the data feed from two different computers? You can only get Real-Time data on one computer at a time. If this is not the issue, then we would need to see a copy of your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing