Support Board

Date/Time: Sun, 05 May 2024 20:44:58 +0000

Post From: Agreements

[2021-03-01 17:02:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
We have taken care of moving you to Package 11. Also, you did not have any funds in your account as you had pressed the "Renew Now" button, which removes funds from your account and adds the additional Usage Time. Therefore, we have refunded one month of Usage Time to add funds back into your account. You just need to activate the Exchange(s) that you want. You can access the EUREX exchange options here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNonCME For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing