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Date/Time: Tue, 30 Apr 2024 04:39:55 +0000



Post From: AMP Futures customer no credit Sierra Chart not working

[2021-03-01 13:39:57]
Sierra Chart Engineering - Posts: 104368
I contacted AMP, and they have told me that you have cancelled all level 3 free accounts. Is this correct?
No this is completely untrue. This only reaffirms overwhelmingly, why we no longer want broker billing:
Notice: March/April 31, 2021 - Changes to Billing of Sierra Chart through Brokers

They are telling you things which are not accurate and it was a mistake for them to get involved in Sierra Chart billing.

And besides how could that possibly be true, when we showed you the transaction log entry above that your broker disabled billing on your account.

No this is not correct:
Just to be clear, it is Sierra that cancelled my account, and not AMP?

Please do not contact AMP further. Do not involve them any longer. This is a mistake.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-01 13:43:19