Support Board

Date/Time: Fri, 03 May 2024 06:35:19 +0000

Post From: TT Outage - Amp CQG account

[2021-02-28 23:56:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What has happened is that Amp have set it up using my old Amp AC######. This has caused numerous issues. Please immediately contact AMP and tell them to cancel all Sierra Chart billing through them. You then need to Login to Sierra Chart using your original account: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name And then activate the services that you need: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Make sure you are logged into this website with your original Sierra Chart account. Wait until March Before activating any exchanges. 3. I have 'Translated Symbols' but keep getting errors. Almost certainly the errors relate to market data which will be resolved once you have the necessary CME exchange active. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-28 23:57:38