Support Board

Date/Time: Sat, 04 May 2024 21:14:52 +0000

Post From: Interactive Brokers Connection & Order Routing Problems

[2021-02-27 01:43:50] Link To Thread - Link To Post [Go To First Post]
user_xyz - Posts: 369
Other IB Users --> After working with IB on this issue it boils down to this. During their server reset at 12am EST there is going to be a period where entered trades are not processed until the connection is reset. They delay can be substantial (I've witnessed north of 20 minutes). Solutions are #1 don't trade during that time frame or #2 you can have IB change your main server (US is in NYC) for your config to a different time zone eg. Hong Kong. Doing this then posses other issues in that all data is routed here... It's not ideal and they couldn't answer the question of why not reset the servers during the 1 hr when the markets are closed? Sierra Chart Engineering can you respond to post #4 please. Thank you