Support Board

Date/Time: Wed, 15 May 2024 05:22:33 +0000

Post From: Confusion on Data Feed and Order Routing

[2021-02-26 12:40:16] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
AMP deactivated the billing for your account: 2021-02-25 21:18:34 ** Internal Reseller Billing canceled. Affiliate Code: amp We did not do this. So at this time you need to pay directly for usage time. Please do not involve AMP with this any longer so there is no confusion and we can properly help you. And besides, we are going to be ending broker based billing. Your account can no longer be billed through AMP. We have disabled that and we will not allow that. You will want to use the new package 11, which is 46 USD per month effective in March 1. So there will not be any price increase for you. We will get your Service Package changed to 11 for next month. Just make sure you have 46 USD balance on your account for the renewal plus the cost of the CME exchange and the 25 USD EUREX exchange fee. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing