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Date/Time: Sat, 20 Apr 2024 13:46:29 +0000



Post From: Constant Reminders To Complete Agreement For Delayed Exchange Data Feed - I-Do-Not-Want

[2021-02-26 02:23:41]
User52897 - Posts: 47
To: Sierra Chart Support

I have signed this a number of times ->>>>>>>>>> The Uniform Subscriber Agreement For Delayed Data has been signed and saved.

After which I am request to update to the most current version regards new symbols etc, etc. This has been done numerous times.

After a few days I get this message - "Go to the Manage Account Information page to update the details if they are invalid or Missing."

Why this message after a few days and not immediately after signing the agreement ??

All my details are UK relevant - not US relevant. All fields are filled in.

1. Fist Name: a valid three letter first name is filled.
2. Last/Business Name: a valid three letter last name is filled.
3. Email: a valid email is filled.
4. Telephone: a valid UK telephone and international dial code (+44) is filled >>> +447707xxxxxx
5. Address: a valid road and house number is filled.
6. City: a valid UK City is filled.
7. State/Province: a valid UK County is filled. (no state or provinces in UK)
8. Post Code: a valid UK post code is filled (no zip codes in UK)
9: Country: a valid 'United Kingdom' is filled.

This is an endless repeating loop - which repeats after a few days - and which I am unable to solve.

If you are unable to access my Account Information can I send you my password so that you can rectify and rid me of this constant endless loop of the same unsolved notification ?
Date Time Of Last Edit: 2021-02-26 18:16:08