Support Board

Date/Time: Wed, 15 May 2024 02:19:54 +0000

Post From: Confusion on Data Feed and Order Routing

[2021-02-26 02:06:29] Link To Thread - Link To Post [Go To First Post]
User450463 - Posts: 118
Now I'm getting emails with this in them... "The usage time on your Sierra Chart account, A#######, will expire on 2021-02-28. To avoid an interruption, activate a Service Package for automatic renewal here:" I am supposed to have the following: Sierra Level 5 (PAID THROUGH MY AMP ACCOUNT) Denali Feed (Paid directly to Sierra) CME Non-Professional Exchange (Paid directly to Sierra) I thought this was all taken care of as indicated in the first response on this support thread. I put enough funds in the there to renew on March 1st. Can someone please get this straightened out?? Thanks