Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 20:40:02 +0000



Post From: Live Data On two machines at the same time while having AMP as the broker

[2021-02-25 20:54:46]
John - SC Support - Posts: 31331
In order to be able to have the Denali Exchange Data Feed go to two different machines at the same time, you would have to remove the billing for the Denali Exchange Data Feed through AMP, and then pay for it directly with us. You can continue to have your Sierra Chart software paid through AMP, it is just the data feed that needs to change.

This is simply because AMP does not have the ability to make the necessary changes to your account, nor to deal with that particular setup.

So, you need to let AMP know that you will be paying for your Denali Exchange Data Feed directly to Sierra Chart, and they will take you off their billing process. Once that is complete, then you can setup the Denali Data Feed as you need.

----------------

Also, you are allowed to have the Sierra Chart software running concurrently on two different computers at the same time without having to add an additional connection. So the extra $12.00 you paid may not be necessary, unless you are going to be using Sierra Chart on 3 systems at the same time, although you will NOT be able to get the data in real-time to all 3 systems at the same time.

Depending on your need, you may want to look at whether you need that extra system or not.

Refer to the information at the following link for this aspect of the license:
Sierra Chart Purchase and License Information: Licensing / Number of Systems
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing