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Direct MessagesDate/Time: Tue, 21 May 2024 18:34:58 +0000
Post From: ZNH21-CBOT(M)
| [2021-02-25 14:46:26] |
| John - SC Support - Posts: 31775 |
|
The first thing that we want to point out is that your Denali Exchange Data Feed does not have any exchange(s) active. We see that you deactivated the "Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts" exchange on February 24, 2021. As such, you would be charged $20.00 on March 1, 2021, to renew the Denali Exchange Data Feed, but you would not receive any data, since you would not have an active exchange. If you are wanting to change the exchange selection on March 1, 2021, then this makes sense. Next, as to when a payment is due, the next payment (as noted above) will be on March 1, 2021 for $20.00. If you also activate an exchange at that time, then the cost for the exchange will come out at the time that you activate it. Your Usage Time is set to renew on April 9, 2021. Therefore, you would not need to have funds in your account for the Usage Time until that date. You are setup to renew for Package 5 for 3 months at that time. If you want to change this, you can do so from this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=181608#AvailableServices You can make the change to the package you want to automatically renew at any time. Also, you can always see the status of your account on the Account Control Panel, which can be accessed through this link: https://www.sierrachart.com/UserControlPanel.php For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |