Support Board

Date/Time: Wed, 08 May 2024 15:21:01 +0000

Post From: Questions about Sierra Chart package 11 etc & very badly I need Sierra Chart subscription

[2021-02-24 17:35:49] Link To Thread - Link To Post [Go To First Post]
Atanu Roy - Posts: 9
Hi Sierra Chart Team, I am sorry for my previous message as I am able to figure it out why it was not working. So, please never mind! I signed up all the required documents and tried to connect with CQG with my username and password and it did connect. But when I am opening my saved file for charting, it says wrong symbol, download failed and the chart is NOT working. However, please note that with delayed data it was working fine. The symbol I am using is ESH21-CME [CBV-D] which is for E mini S & P 500 Futures and right now I am using March expiration! Please help me to solve this problem at your earliest convenience. Also, I have another question for you. Do I need to connect with CQG with my user name and pssword all the time whenever I open the Sierra chart? Thank you very much. Best regards, Atanu Roy