Support Board

Date/Time: Thu, 25 Apr 2024 04:54:19 +0000

Post From: Disabling Sierra Chart and Denali datafeed

[2021-02-23 17:30:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
Your account is not managed by AMP, so you can make the changes yourself. We see that the Service Package has been set to not renew already. The only other thing would be to disable the Denali Exchange Data Feed. Refer to the instructions here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#CancellingTheDenaliExchangeDataFeed_Package3Or5 Although your account does not have any Services Balance, which means that you can just leave everything as it is, and when the time comes, the services will not automatically renew since there is no money in the account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing