Support Board

Date/Time: Fri, 26 Apr 2024 22:25:24 +0000

Post From: Cant get intraday data older than 2/16/14

[2014-02-18 01:47:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If I were to downgrade to package 1 from package 3, would this mean that all my data (including historical data) came in via CTS T4 and not SC historical data? We have now verified that if you do go to package 1, the historical Daily data will come from CTS T4. You will just need to make sure the symbols in the historical charts use the CTS T4 symbols. We have changed your package to 1 at this time. If you want to put back on 3, let us know here: https://www.sierrachart.com/usercp.php?page=SupportTickets For this to work properly though, you need to be on version 1093. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-18 01:47:27