Support Board
Date/Time: Tue, 16 Sep 2025 04:14:50 +0000
Post From: Please help with getting CQG/Denali activated
| [2021-02-22 20:18:55] |
| John - SC Support - Posts: 41827 |
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We just want to be sure that you have told them the following "enable the Sierra Chart Connection Mode with the SierraChartData private label to be able to connect to the CQG Web API". This is from this section of our documentation: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData There is also a link in that section for more information. Let us know if you still need our help. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |