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Date/Time: Fri, 29 Mar 2024 14:48:46 +0000



Post From: Cant get intraday data older than 2/16/14

[2014-02-17 21:20:25]
Sierra Chart Engineering - Posts: 104368
We cannot see any download request in the Message Log where it looks like you have used Edit >>Delete All Data and Download. Go to the chart and try using that command again.

Also, you should be OK updating to the current Sierra Chart version even when using OEC since you are using the Sierra Chart Futures data feed. You may want to update if there is still a problem. Although the version you are on should be fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-18 00:32:30