Support Board
Date/Time: Sat, 05 Jul 2025 09:01:52 +0000
Post From: DOM chart not loading data
| [2021-02-18 14:43:26] |
| John - SC Support - Posts: 40745 |
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There is nothing to reset in your account. The most likely reason for a Chartbook from someone else to not show anything is that they are using a different service and therefore the symbols are different. Open the Chartbook and then select Edit >> Translate Symbols to Current Service. That should resolve the issue. If not, then we need to know exactly what the problem is. Are you not able to find the chartbook to open it, are the charts showing but are blank, are there any messages about downloading data, etc. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-18 15:48:42
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