Support Board

Date/Time: Wed, 24 Apr 2024 16:25:38 +0000

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Sierra Chart Engineering - Posts: 104368
Regarding the depth issue described in post #67, we now know what the reason for this is. And why we could not reproduce it previously. It relates to when using a relatively small number for this setting and there is a significant and fast change in price: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxDepthLevels For now set that to 0 until we determine a solution. This issue is now resolved. Update to prerelease version 2231 or higher. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing