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Date/Time: Sat, 04 May 2024 16:28:14 +0000



Post From: DPL Field Inaccurate

[2021-02-16 08:12:42]
IM75 - Posts: 6
In retro perspective I now know that there was a TT service issue. I'll leave the post here just in case it helps:
I am using SC Order Routing Service (TT) and I'm having the same issue today. DPL started the day off (at 18) and then one trade was not captured by DPL at all and then another trade, which was supposed to increase DPL by 0.5pt made it jump by 9 points. The trade activity log shows under order action source 'data historical fill...', some read 'new order originated from external service'. Not sure what I should do next, I'll try to erase the 'historical fill' lines. Looking at the order fills (for the historical fill that took place yesterday), it does not even make any sense, it was trading at prices which did not exist for that time. This took place in the past, after a holiday as well if I remember correctly. I don't remember what I did to correct it (possibly I just waited for next trading day).

I deleted the historical fills and it seems to be working fine now

A day later I got the following email from AMP:
"Due to the ongoing TT Outage - we are currently manually updating TT Platform to match your Statement Open Positions and then Closing all OPEN positions and Cancelling all working orders - so your account is FLAT (No Open Positions on both CME and TT)

After completing this above step, we are disabling trading (at least 1 trading day) allowing all the trades to process and settle on your account and TT.

This has been completed on your Account and Trading has been disabled.

We will provide full report from TT once received.
"
So perhaps it is the 'external service' referred to above (I cannot be sure).
Date Time Of Last Edit: 2021-02-17 07:16:24