Support Board

Date/Time: Wed, 15 May 2024 09:53:10 +0000

Post From: UNABLE TO MAKE A TRADE

[2021-02-12 14:09:03] Link To Thread - Link To Post [Go To First Post]
User369900 - Posts: 11
HELLO, THIS MORNING I AM UNABLE TO MAKE A TRADE FOR A SPECIFIC STOCK - CLEU - IT SEEMS THAT I CAN TRADE ALL OTHER STOCKS FINE, HOWEVER THIS STOCK DOESN'T SEEM TO BE WORKING. I TRIED TRADING IT DIRECTLY WITH IB AND IT WORKED FINE. WHEN I ENTER THE ORDER IT JUST STAYS AS PENDING OR ORDER SENT BUT DOESN'T SHOW UP AT INTERACTIVE BROKERS IN THE ORDER BOX. I AM ASSUMING THERE IS SOME SORT OF GLITCH WITH THE PROGRAM - I AM NOT REALLY SURE WHY THIS IS HAPPENING. PLEASE LET ME KNOW IF I CAN RECEIVE SOME ASSISTANCE WITH THIS AND WHAT LOG FILES IF ANY I SHOULD SUBMIT. THANK YOU,