Support Board

Date/Time: Sun, 05 May 2024 04:18:35 +0000

Post From: Interactive Brokers Connection & Order Routing Problems

[2021-02-10 02:24:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I've noticed that restarting SC does appear to fix the problem, Definitively this could not be the case . A restart definitively is absolutely not necessary. In general we would not expect any problem as long as Sierra Chart can reconnect TWS. Maybe there is some problem with getting the security definition data from TWS for the symbols at the time of the reconnect. It might be related to that but that should only affect Trade Position reporting (Although we would have to look at that to verify). Not order entry. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-11 14:27:08