Support Board
Date/Time: Sat, 28 Jun 2025 15:26:08 +0000
Post From: Platform shutting down while attempting to modify orders.
| [2021-02-09 19:42:44] |
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We believe this may be an operating system level problem. Perform all of the Windows updates available. We also want you to enable this option: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) When you have the issue again, let us know. And then we will check the log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 19:43:50
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