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Date/Time: Thu, 25 Apr 2024 07:05:45 +0000



Post From: Notice: Replacement for CBOE Indices Historical Daily Data

[2021-02-02 17:13:52]
User722856 - Posts: 78
Hi,

Since 1.1.2021 i don't get any updates for the $VIX Symbol.
"Error executing query: User is not authorized to execute query for one or more of the specified symbols"
I am using "SC Data - All Services [data]" as connection. Can you please help, i already read the stuff here, but i don't get it somehow what needs to be done.

Thnx.

BR

The LOG says this:
HD Request # 12 | Downloading Historical Daily chart data for $VIX. Starting date: 2020-10-15. Service: cboe.index | 2021-02-02 18:04:56.842
HD Request # 12 | Requesting historical Daily data for $VIX starting at 2020-10-14. SC External HD service. | 2021-02-02 18:04:56.842
HD Request # 12 | Error downloading historical Daily data for $VIX. Error executing query: User is not authorized to execute query for one or more of the specified symbols
| 2021-02-02 18:04:57.596

HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $VIX | 2021-02-02 18:04:57.596
HD Request # 12 | Completion time: 1s | 2021-02-02 18:04:57.596
HD Request # 12 | Daily data download complete for $VIX. Unique request ID: 12 | 2021-02-02 18:04:57.596
Removing historical data download ID 12. | 2021-02-02 18:04:57.596