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Date/Time: Thu, 18 Apr 2024 03:30:45 +0000



Post From: Notice: Discontinuation of Support for Transact Trading Service in Sierra Chart

[2021-02-02 14:11:18]
Sierra Chart Engineering - Posts: 104368
Updated information regarding Transact:
We intend a 3 month transition plan, ending April 30, 2021 (we can be somewhat flexible with this date) for Transact customers under the old billing arrangement with Transact to begin to pay for Sierra Chart directly to Sierra Chart. They will have available to them our new packages which include our "Denali Exchange Data Feed".

We will support automatic credit card billing and they will have access to the full functionality of Sierra Chart.

In the next couple of weeks we will put together some instructions for them on how to proceed. And the customers can take their time, to take advantage of this change at their own pace.


The posts in this thread have been edited to be consistent with the quoted section just above.


Additionally, we have have implemented the capability to automatically bill a credit/debit card. So you will decide whether you want to pay for Sierra Chart in 1, 3 or 6 month increments, you get a discount when paying for multiple months, and then you can automatically have your card billed. Or you can do manual payments. Either way is fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-02 14:19:08