Support Board

Date/Time: Thu, 02 May 2024 04:04:24 +0000

Post From: Delayed Feed - Users on package 5 will be moved to package 11

[2021-01-27 21:05:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
@User145575: - You do not need to do anything in order to not be moved to Package 11. - You are receiving the warnings about your account balance because you are setup to use the Sierra Chart Order Routing Service and to pay for your Order Fills from your Sierra Chart account, and your balance is lower than we want it to be for you to be able to use the service. You can ignore the messages as far as Simulated trading goes. But if you were to start doing live trading, your account balance would quickly go negative, at which time your Sierra Chart account will be locked and you will not be able to use the software. Therefore, we highly recommend that you keep at least $5.00 in your account, which will also remove the messages. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing