Support Board
Date/Time: Fri, 04 Jul 2025 05:34:35 +0000
Post From: Amp open order flattened
[2021-01-19 04:09:06] |
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In that file we see three different closing fills. There are no lines in the log about the originating order for those fills. Those orders did not originate from the installation of Sierra Chart that this log is from unless they were removed by you. That is all we can say based on the given information. Thinking about this some more, perhaps there is a scenario when you close the program that the operating system is pressing the Yes button for the confirmation window to flatten positions and then the working orders are canceled and the market order to flatten the position is held and when Sierra Chart is restarted the market order is sent when it is determined that the working orders have been canceled.. Although if this is the case, there is nothing going wrong here. Just make sure you do not have an outstanding confirmation window. We cannot control what the operating system is doing. We are not going to spend further time on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-19 04:38:07
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