Support Board
Date/Time: Sat, 20 Dec 2025 20:32:36 +0000
Post From: symbol is unknown
| [2021-01-14 22:18:34] |
| John - SC Support - Posts: 43555 |
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It looks like you are setup to use the Sierra Chart Order Routing with Data Service, but you have not changed your Data/Trade Service Settings to this service. Follow the instructions at the following link starting at step #9: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions If you follow all the instructions in the link given, then this will resolve your orange box with a Symbol Unknown error. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |