Support Board
Date/Time: Tue, 04 Nov 2025 04:36:55 +0000
Post From: symbol is unknown
| [2021-01-14 22:18:34] |
| John - SC Support - Posts: 42737 |
|
It looks like you are setup to use the Sierra Chart Order Routing with Data Service, but you have not changed your Data/Trade Service Settings to this service. Follow the instructions at the following link starting at step #9: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions If you follow all the instructions in the link given, then this will resolve your orange box with a Symbol Unknown error. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |