Support Board
Date/Time: Thu, 03 Jul 2025 07:54:54 +0000
Post From: MES Problem
| [2021-01-13 05:36:57] |
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There can be a couple of different causes of this. One can be a price multiplier issue from CQG which we have seen in the past or due to an unusual usage scenario. The first thing to do is to update Sierra Chart to the latest prerelease: Software Download: Fast Update And then: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |