Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 23:15:20 +0000



Post From: Upgraded version - Recompile / Broken Charts???

[2021-01-11 03:08:43]
Sierra Chart Engineering - Posts: 104368
The first thing to do is to check the scale settings for the chart. Refer to:
Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales.

And regarding the studies, you need to contact the developer of those studies to recompile them.

Update:
. So as a result, I lost 8 years worth of paid custom studies (programmers often charge double for the source code) and all the chartbooks I have built over the years. Maybe next time come up with a less costly and destructive solution to your long time customers. Thx.

We have never heard of any programmer charging double for the source code. Get the source code from them and we will give you instructions to recompile the studies or we can help you.

And there is no impact to any existing charts and Chartbooks, those all will continue to function the same.

The change we made should not cause anyone any financial impact at all. And definitively has no impact at all upon existing charts and Chartbooks. None at all. Whatever the issue you have, it is not related to this change other than the custom studies needing recompiling.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-11 03:13:05