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Post From: Data Feed/Trade service

[2021-01-09 23:12:24] Link To Thread - Link To Post [Go To First Post]
user_xyz - Posts: 369
What about a 'virtual balance' column available in any of those tabs you linked to or in the Account Balance window? It doesn't have to be exact but it could be very, very close and that is infinitely better than getting updates every 30 minutes, not at all, or having to reconnect to refresh it. Thinking more through the issue and your documentation below, what about 'virtual' fields for all these values that are not supported with your SC routing service? The real values reported by TT can be updated and matched against the Sierra Chart 'virtual' number every min or every hour, doesn't really matter. What does matter is user access to 'fairly' accurate data real-time. If it's off a few cents/dollars NBD but not getting updates of Account Value, PnL, etc every 5, 30,or 60 min or not at all, that's deadly accounts could be off 10's of thousands or worse. My experience is > 30 min to not at all & having to refresh. Upon connection SC logs all the Open Positions, Account Values, Daily PnL etc in 'virtual' fields, updates in real-time locally (it's virtual, very close but users understand not 100%) when real-data does come in, fields update. Maybe even better --> If there is a data load issue (as mentioned below in your docs "# of users currently trading and requesting account balance data") use the 'virtual' data (stored locally & calculated real-time) and change the broker data request string of fields listed below to every 30 min. This gives users essentially real-time 'virtual' account data and reduces data request loads across the system? Also this solution seems like it will avoid "providing an interface for a clearing firm to update it" IMO the less you have to rely on someone doing anything the better... ********************************************************************************************************* The following Trade >> Account Balances Window fields are not supported with this service. Account Value Account Currency Open Positions Profit/Loss Daily Profit/Loss Additionally, the account balance fields do not update immediately. There can be a delay anywhere from 1 minute to 30 minutes depending upon whether there has been order activity or not on the Trade Account, and the number of users currently trading. This affects the frequency of Account Balance data requests to the TT system for a particular Trade Account. ******************************************************************************************************** Date Time Of Last Edit: 2021-01-09 23:18:48**