Support Board
Date/Time: Thu, 03 Jul 2025 09:25:30 +0000
Post From: Can't Modify Orders
| [2021-01-05 19:12:03] |
| emom - Posts: 6 |
|
Using Ver Build 2215 connected to Transact thru InfinityFutures. Starting yesterday after years of using 4 instances, now either on LIVE OR SIMULATED LIVE TRADING, I am unable to drag orders on the chart on Instances 2,3,and 4 chartbooks (with my 30 & 5 minutes and Flex-Renko-Inverse charts). Main Instance 1 has 5 minute charts and allows me to drag stops and targets on the chart which are then reflected on the same contracts on other Instances. Anytime I attempt drag on Instances 2,3,4 I get this error. Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Tick Size is not known. Unable to modify order. Internal Order ID: 50235. Service Order ID: 61291. Symbol: GCG1.(****removed account number and time) I verified that my orders on the chart are a Target:Limit and a Stop:Stop. I can drag the order on the DOM provided by InfinityFutures, but cannot move anything on the charts in Instance 2,3,4. Additionally, when I open a new chart in a test chartbook, then open Chart Settings, I see that my Auto-set From Data Feed is unchecked even though I keep it checked. I opened the Trade Activity Log as you suggested above but there is nothing on it to reveal why the error is created. |
 LWR_Recording.png / V - Attached On 2021-01-05 19:10:26 UTC - Size: 35.74 KB - 272 views |