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Date/Time: Tue, 16 Sep 2025 04:43:41 +0000



Post From: ICE Exchange traded spreads - 'User login failed'

[2020-12-31 03:44:24]
Sierra Chart Engineering - Posts: 104368
You need to complete the agreement here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements

And then you need to Translate Symbols to Current Service to use the new symbol format:
Edit Menu: Edit >> Translate Symbols To Current Service

Let us know when the agreements are done so we can reactivate the Sierra Chart exchange data feed for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-31 03:44:50