Support Board
Date/Time: Tue, 16 Sep 2025 04:49:49 +0000
Post From: Historical Data still not loading with updated version
| [2020-12-29 19:28:17] |
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Most likely your account is not authorized for CQG historical data. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Right-click near the end of the chart and select Delete and Download Data. After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-29 19:28:39
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