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Date/Time: Sun, 19 May 2024 13:39:10 +0000



Post From: [Sounds] Cannot Change Alert Sounds

[2020-12-27 22:55:43]
Sierra Chart Engineering - Posts: 104368
Is it possible that some .wav files are not compatible with your playback mechanism
This could be the problem but Sierra Chart uses this Windows API function:
https://docs.microsoft.com/en-us/previous-versions/dd743680(v=vs.85)

But still this function may not be able to handle those particular wave files due to the method of encoding.

You can attach one here following these instructions and we can test it ourselves:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-27 22:56:34