Support Board

Date/Time: Sat, 04 May 2024 14:51:55 +0000

Post From: Local File and Studies Help

[2020-12-22 14:56:15] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
First, the software installer failed as it looks like you do not have permission to write to the directory to which you were trying to install Sierra Chart. Make sure that when you run the installer that you have the proper permissions for the C:\SierraChart directory for the account from which you are performing the installation. You can try to run the Installer again and have it install the SierraChartStudies_64.dll file. Since you have created the files, it may run properly. You can also go into the zip installer and copy and paste the file into your main Sierra Chart installation folder (C:\SierraChart). If your anti-virus scanner is removing the file, then you will need to put in an exclusion for that file. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing