Support Board

Date/Time: Mon, 15 Sep 2025 23:48:51 +0000

Post From: Not getting data

[2020-12-18 16:58:13] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 41827
User608413 - Get us your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing