Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 01:48:04 +0000



Post From: Version 2198: Support For Historical Market Depth Data With Denali/Delayed Exchange Feeds

[2020-12-14 18:33:58]
Sierra Chart Engineering - Posts: 104368
The answer is yes. However, the most important question is whether you see the historical market depth data showing up on the chart when using the Market Depth Historical Graph study.:
https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph

If not, then follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Right-click on the chart somewhere and select 'Download Depth Data from Date-Time'

After about 2 minutes provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing