Support Board
Date/Time: Sat, 01 Nov 2025 00:38:40 +0000
Post From: Unable to get real time data
| [2020-12-05 15:47:19] |
| User626470 - Posts: 1 |
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I am currently unable to get real time data, all my charts show data that stop at one week prior to current data. In the account services it shows that I am current and paid up for the denali feed with package 5. I am seeing the following message in the account control panel : "Your account is not authorized for updating the data feed service. Active Service: Denali Exchange Data Feed for SC Order Routing Service - Active until: 2020-12-31 23:59:59 UTC" Please let me know what I can do to go back to having data as I did before ( new problem ) . |