Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 09:29:44 +0000



Post From: Keyboard Shortcuts in Version 2204

[2020-12-03 19:33:23]
Sierra Chart Engineering - Posts: 104368
There definitively is no problem at all with keyboard shortcuts in the new version. Nothing has changed in this regard. Keyboard shortcut problems are always system-level issues. There is no problem in this regard within Sierra Chart.

When I used the flatten and cancel key yesterday and today, it did not flatten the position but created a new position but the new position was not even visible in Sierra Chart.
You need to analyze why this is the case through the Trade Activity Log:
Trade Activity Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-03 19:34:12