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Date/Time: Fri, 26 Apr 2024 17:18:52 +0000



Post From: Will not connect to Zen-Fire

[2013-04-21 19:35:14]
Sierra Chart Engineering - Posts: 104368
The behavior of the Rithmic API is rather unusual. Our recommendation is to wait until the market is open or close to open, and at that time restart Sierra Chart and try connecting again. This is the main problem:

Zen-Fire Alert Message: Market Data Connection Login Failed. permission denied

This error originates from the Rithmic system. You will need to ask your Broker about it if you continue to have difficulty.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-21 19:36:15