Support Board

Date/Time: Thu, 18 Apr 2024 03:03:20 +0000

Post From: charts not updating

[2020-11-06 21:22:46] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30927
To begin with, the data feeds renew on the first of each month. As long as you have enough funds in your account, this will occur automatically. Otherwise, the data feeds will not renew, which is what happened here. We have gone ahead and re-activated the Sierra Chart Exchange Data Feed with the U.S. Equities exchange. You should be getting that data in real-time now. You also had the Denali Exchange Data Feed active, but it looks like you did not have any exchanges activated. Do you want any real-time futures data from the CME Group? If so, then you would need to re-activate the Denali Exchange Data Feed and choose an exchange. Otherwise, you should not activate that data feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing