Support Board
Date/Time: Sat, 20 Dec 2025 02:08:41 +0000
Post From: Freezing and delayed data
| [2020-11-04 15:31:08] |
| John - SC Support - Posts: 43555 |
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The reason you are not getting Real-Time data is because you have not connected your system to your funded trading account, which is required by the CME Group in order to qualify for the non-professional exchange fees. Refer to the following information: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |