Support Board
Date/Time: Wed, 02 Jul 2025 01:55:32 +0000
Post From: Unable to get realtime data
| [2020-10-26 22:23:28] |
| John - SC Support - Posts: 40702 |
|
The error message you are getting is a CQG message. Refer to the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Yes, you are on Service Package 5. You can see all of your information from the Control Panel on the Sierra Chart website. You can access the Control Panel from here: https://www.sierrachart.com/UserControlPanel.php For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |